Solutions Architect - Cisco UC & Collaboration (post sales focused) @ Top Tier Cisco Gold Partner

Boston, Massachusetts, United States

Posted on 08/23/2019

Position Details




Technology / Telecommunications & Networking


Information Technology

Job Level:

Experienced Professional (Non-Manager)


Lucrative base, bonus, and comprehensive benefits

Reference ID:


Solutions Architect - Cisco UC & Collaboration (post sales focused)
- Company: Solid fast-growing award winning Cisco Gold Partner
- Location: Boston, MA (work from home office)
- Type: Full-time position
- Compensation: Lucrative base, bonus, and comprehensive benefits
- Position Id: 1398

Explore a true career growth opportunity! …

Our client is one of the fastest growing and highly respected Cisco Gold Partner in the Northeast Region. They're exploding with growth, winning industry awards, and have expertise in all of Cisco solution areas including enterprise networking, UC, data center solutions, and network security. This is a classic post-sales Cisco engineering position focused on UC and Collaboration solutions. The position will focus on implementation, delivery, and support of Cisco solutions for clients in the North East region. This is a great opportunity to join a highly sought after team, focus on the latest cutting edge solutions, continue your professional development and take your career to the next level.

Key Benefits of this Position:

  • Work for a solid, profitable, and fast growing "break away" Cisco Gold Partner

  • Focused on the latest Cisco solutions and technologies

  • Award-winning small company culture

  • Reports to a hands-off manager that invests in professional development/training

  • Full-time role with Lucrative base, bonus, and benefits

As a Senior Collaboration Engineer you will participate in diverse and challenging engagements for our clients in the region. The job responsibilities will vary based on the project scope and deliverables but will range from unified communications design to the implementation and deployment of voice, contact center, and video technologies.

This will be a Collaboration Engineering role focused on Cisco Voice/UC & Collaboration solutions and will require the ability to design and implement complex solutions.

  • Perform readiness and telephony assessments.

  • Develop unified communications designs based on the latest Cisco advanced technologies.

  • Implement and support Unified Communications solutions for clients based on industry best practices.

  • Provide knowledge transfer and detailed design/operational documentation to clients.

  • Provide quality assurance documentation review and peer review on projects.

  • Develop and maintain relationships with clients and internal teams.

  • Mentor, guidance and training to more junior Collaboration Engineers.


  • Strong skills in UC / Collaboration and solid route/switch expertise

  • Must 5+ years of related IP telephony design and implementation experience in the following areas:

    • Cisco UC Manager / Call Manager

    • Cisco Unity / Cisco Unity Connection

    • Cisco Emergency Responder

    • Cisco Expressway

  • Must have experience in at least one of the following areas: Contact Center, Telepresence, or Collaboration suite -- including related items listed below:

    • Cisco Contact Center Express (UCCX)

    • Cisco UCS C-Series Rack Servers

    • Cisco Unified Border Element

    • Cisco IM & Presence Server (IM&P)

    • Cisco Unified Mobility, Cisco Mobile & Remote Access

    • Cisco Unified Communications Manager Express

    • Telepresence Management Suite, Telepresence Server

    • Voice IOS Gateways with MGCP and SIP

    • SIP Trunking

    • Cisco Unified Survivable Remote Site Telephone

    • Experience with Cisco HCS, private cloud or hosted is a plus

    • WebRTC

    • Cisco Meeting Server

    • Webex, Collaboration Meeting Room (CMR)

    • Jabber & Jabber guest

    • 3rd Party Apps

  • 3+ years experience in VAR or consulting environments

  • Must have excellent customer facing skills, problem solving, troubleshooting skills, and documentation skills

  • Cisco certifications are a plus (CCNP, CCIE, but is not strictly required)

If this sounds like you, Call me:

Karel Lukas
The Trevi Group
Karel@TheTreviGroup (dot) com

If this position is not the right match for you... then who comes to mind that should hear about it. Any recommendations you provide will be tagged confidentially with your name so that if we place that person within one year, we will send you a $1,000 Amex Gift Card to thank you for your help. Just know that when we contact people that you recommend to us, we contact them confidentially and never mention your name. You referrals are handled in a completely confidential manner.

The Trevi Group is part of the MRI Network, a leading global search firm with over 400 offices worldwide, and are recognized by FORBES as one of the Best Executive Search Firms. Since 2008, we've been helping companies hire engineers, architects, and management in the UC / Collaboration, Networking, Cloud, Security, Data Center, and Virtualization arena.

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